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Charity FAQs

Can any charity join?

Yes, any registered charity can join the site.

How does a charity join?

Complete the Application Form. You will be asked to supply your registered charity number, provide contact details, complete a short Mission Statement and upload your charity logo. We will then send our CPA for signature and return.

How long does it take to join?

Once you've completed the online application form, we will send you our CPA. We will add your charity to the list of participating charities as soon as we receive your signed CPA.

What does it cost?

There is no charge for joining and no annual fee.

What royalties are offered?

If a customer chooses to support a charity, the charity will receive 7.5% of the value of their order excluding VAT and any delivery charges. No royalties are paid for purchases of Royal Mail stamps.

How much can a charity expect to earn?

This depends upon the profile of your charity and how effectively our service is promoted to your supporters.

When are the royalties paid?

Royalties are paid annually in April following the end of the financial year.

How are royalties paid?

We provide a self-billing invoice in April following the end of our financial year in March and make payment via BACS.

Can a charity monitor the royalties payable?

Yes. The Charity Manager can login to view the accrued royalties at any time.

Can we have our own greetings card website?

Yes – we will provide you with your own charity-branded version of our site. We recommend that you link to this site from your own website to make it easy for your supporters to shop for their cards.

How do your supporters select your charity?

Supporters following a link from your own website will support your charity automatically. Customers who shop at www.greetingscards.co.uk will be given a choice to support a charity or not. If they decide to support a charity, they can chose either one charity to benefit from the list of participating charities or they can decide to share the royalty between all the participating charities.

Can a charity decide what is sold on the website?

No. Our buyers decide what products and designs are sold on the site.

Are a charity's details printed on the cards?

Everyday cards and gifts do not have your charity details printed on them. Personalised cards can include your charity details and logo if so requested by the customer.

Can you sell our Christmas card packs for us?

Please contact us before the end of April if you would like us to consider selling your Christmas card packs through our site.

Can you produce Christmas card packs for us to sell to our supporters?

Yes. We operate another site which produces printed packs of Christmas cards for resale. Please visit Christmas Card Printers or call 0191 230 4220.

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