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Paying VAT

VAT (Value Added Tax) is charged on most goods within the European Union. Greetings cards and postage costs are charged at 20.0% VAT in the United Kingdom. This is included in the prices displayed.

There is no VAT charged on postage if you are buying from outside the European Union.

All orders for delivery within the European Union will be treated in the same way as those for delivery in the UK. Orders sent to countries outside the European Union will not be subject to VAT but they may be subject to local taxes and customs charges, for which we cannot take any responsibility.

Companies based within the European Union (but outside the UK) will be invoiced excluding VAT following receipt of their EU VAT number.

British Forces Overseas (BFPO's):

H.M. Customs & Excise now require that we have proof of eligibility to exemption of VAT prior to any refund. This confirmation must now be sent to us either by email or by fax on Official Service letterhead, signed by the individual's Commanding Officer. We will refund VAT following receipt of the correct supportive documentation.

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