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Order Processing Times

Standard orders 

Orders placed before 2pm Monday to Friday (excluding bank holidays) will usually be dispatched on the same day however due to the current COVID-19 situation and an increase in orders, this may not be the case. You will receive an email once your order has been dispatched. 


Handwritten message card orders

Any orders placed using our handwritten message card service will be written and dispatched on the date requested by you when placing your order.


Bulk orders

We may need additional stock to process your bulk order and this may take up to 7 working days. If we encounter any delays we will contact you.


Personalised orders

Personalised card orders will begin the printing process once the proof is approved. We aim to email your proof to you within 24 hours (Mon-Fri) 

We aim to dispatch all orders within 7 working days from proof approval.


Please note, order processing times may be longer during busy periods. If there is a significant delay with your order we will contact you. We do our best to dispatch standard orders on the same day, but during busy periods they may be delayed until the following day.